Our future-ready vision, fuelled by bold ideas, technological progress and an innovative spirit, continues to push boundaries and provides added value for our customers and stakeholders. Moreover, our evolution as a global technology group is marked by adaptability, agility and an unparalleled dedication to innovation.

Fulfilling our vision of growth

In 2023, we continued to achieve significant milestones through strategic partnerships and successful acquisitions, all fuelled by our commitment to providing innovative solutions beyond our customers’ enhanced experiences to create lasting and sustainable investment prospects for our shareholders.

e& continues to achieve solid financial results with consolidated revenues of AED 53.8 billion, a record net profit of AED 10.3 billion, and strong top-line growth of 3 per cent. This demonstrates our successful business strategy as we advance into the future, renewing our relentless commitment to elevating our efforts in pursuit of achieving better outcomes for our shareholders and customers.

The e& brand reached new heights by becoming the “Fastest Growing Technology Brand” and maintaining the title of the “Most Valuable Brand Portfolio in the Middle East and Africa (MEA)”, a recognition confirmed in the 2024 Brand Finance Global 500 Report. These financial and brand successes are a testament to the resilience of our solid business model and positive outlook.

Innovating for a sustainable future

Throughout our 48-year history, e& has consistently adopted a distinctive approach and had a steadfast focus on improving lives, communities and the societies we serve, which holds as true today as it did at our inception.

At the heart of our mission lies the creation of futureready innovations, all driven by our key business pillars delivering a broad spectrum of innovative technologies and services to build robust foundations for a future filled with possibilities.

2023 marked a significant turning point in the global sustainability movement. Guided by the visionary leadership of the UAE, ESG and sustainability have been firmly established as cornerstones of its development agenda. At e&, we actively drive and shape the sustainability agenda and proudly lead initiatives that significantly contribute to this noble endeavour. The crucial role we played in the success of COP28 stems from our firm belief in supporting the UAE’s Vision. Continuing to lead by example, we remain on track to achieve our net-zero targets of scope 1 and 2 by 2030.

Sustainability remains at the heart of everything we do. It forms the very foundation on which our vision and purpose are built. We firmly believe that true progress can only be achieved when environmental and social responsibilities go hand in hand with technological advancement. By harnessing the potential of AI, cloud computing, the Internet of Things and 5G, we will continue to transform sustainable aspirations into realities.

A spirit of progress and collaboration

As we journey into 2024, progress, collaboration and innovation remain crucial catalysts for future growth.

We continue to be inspired by the UAE’s leadership; their determination to push boundaries sets a remarkable example of what is possible when a clear vision aligns with excellence in execution. Similarly, our commitment to making e& an embodiment of innovation, progress and growth remains unwavering. Our vision is grounded in the dual objectives of delivering sustainable business growth and pioneering digital transformation technologies. From cementing our diversified business pillars to introducing new, impactful products and services, we are committed to empowering our >170 million subscribers across our operations.